ServiceChanger
  • SERVICECHANGER V3
    • Introduction
  • GETTING STARTED
    • How to get started?
    • Learn the basics
    • Attribute Hierarchy: A Simple Guide
  • FEATURES
    • Automated Group Assignment
    • Attribute-Based Access Control
    • Intelligent Group Recommendations
    • Primary Collaboration Groups
    • Data Cleaner
    • Self-Service Portal
  • GENERAL
    • Microsoft Entra ID
    • Roles and App Settings
    • API Documentation
      • Example: Membership Runbook
    • Frequently Asked Questions (FAQ)
    • Roadmap
  • Support & Need Help?
  • Changelog - What's New?
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On this page
  • Step 1: Azure Entra ID
  • Step 2: ServiceChanger.com
  • (Optional) Step 3: Hybrid Setup - Active Directory
  1. GETTING STARTED

How to get started?

Onboarding

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Last updated 2 months ago

Requirements:

Microsoft Entra ID (formerly known as Azure Active Directory)

  • For hybrid setups: You’ll also need to complete

ServiceChanger provides a streamlined and user-friendly method for connecting to your Microsoft Entra ID tenant via . Through our intuitive onboarding screen, all you need to do is input your Entra Tenant ID and grant admin consent – it's that easy.

Step 1: Azure Entra ID

  1. Open , sign in and navigate towards Microsoft Entra ID.

  2. Copy your (Entra) Tenant ID

Step 2: ServiceChanger.com

  1. Paste your (Entra) Tenant ID

  2. Submit

  3. Grant permission by logging in with an Global Administrator account

(Optional) Step 3: Hybrid Setup - Active Directory

Requirements:

Ensure the following prerequisites are met before proceeding:

  • User, Group, and Membership information must be accessible (at minimum, read-only) in Microsoft Entra ID.

Additionally, confirm that these components are set up:

  • Hybrid Worker(s)

  • Microsoft Entra Connect (or AD Connect)

  • Automation Account (Runbooks) in Azure

Many companies still utilize Active Directory (AD) as their primary source for identity and access management, with changes synchronized to Entra ID. ServiceChanger seamlessly supports managing these environments simultaneously.

How to Set This Up?

  1. Start with Steps 1 & 2 to ensure Entra ID is properly connected and in sync.

Go to the onboarding link you received in your mailbox after completing the '' process

After that, your will start synchronizing the users, groups, and user-group relations from your Entra ID Tenant. This may take a few minutes.

Grant operators access rights to ServiceChanger can be found on the .

Once that's done, you're ready to start creating your Attribute-Based Access Control (ABAC) model. We really suggest getting the hang of the first.

To review your current state of transformation,

How Does It Work? ServiceChanger directly reads from Entra ID, not from Active Directory. However, updates made within ServiceChanger are exposed through the , allowing you to reflect these updates back into your Active Directory environment.

Set up your runbook to fetch delta changes from the and apply them to your local Active Directory.

To make things easier, we’ve also for you. It’s optional but available if needed.

start free trial
app
Microsoft Entra ID integration page
basics of the tool
click here
ServiceChanger API
ServiceChanger API
pre-created a membership runbook
Step 3 - Hybrid setup - Active Directory
OAuth2
portal.azure.com